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PACKAGING

Suits & Multiple Shirts/Pants

If you order more than shirt/pants or a suit, your products will be delivered in a William Teddington black gift box. Your garments will be wrapped in tissue paper.

Single Shirts & Pants

For single shirt and pants purchases your order will be delivered in a black Pickashirt gift bag. The garment will be in a glass bag and wrapped in tissue paper.

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PRODUCTION TIME


It usually takes us about 2-4 days to make a standard shirt order, and 4-5 days for a standard suit order. Production time can sometimes extend out at peak times with very high volumes, like Christmas and Sonkran Water Festival .

Sonkran – Water Festival Holiday:

Orders placed between 12 April- 20 April will be subject to slower production times. Instead of 2-4 days for shirt, we can experience production times of up to 10 days. For suits, instead of 4-5 days, we can experience production times of up to 14 days.

Christmas Period:

Orders placed between 20 November – 25 December will be subject to slower production times. Instead of 2-4 days for shirt, we can experience production times of up to 9 days. For suits, instead of 4-5 days, we can experience production times of up to 12 days.

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SHIPPING TIME & TRACKING


Registered Air Mail (7-15 days)

Registered Air Mail gives you:

  • – Proof that the article was sent (when lodged at the post office counter)
  • – Proof that the article was received
  • – A unique identification number for every article

A registered post item has its details recorded in a register to enable its location to be tracked

Registered post items are tracked via the government postal service in your country.

To track your item you need to call your local government postal service and quote your registered tracking number:

E.g:
USA – USPS Website
UK – Royal Mail Website
AUS – AusPost Website

Canadian Customers – please note the following information provided to us:

“As of 20 August 2015, Canada Post decided to stop providing tracking information for international Registered Mail items coming into Canada. From here on in, once an Registered item gets sent from the originating country to Canada, you won’t hear anything else until the item shows up at your doorstep. While they have to maintain tracking information internally for Registered items, making the information available to the public is not mandatory, accordingly they have decided to stop providing it. “

We have also been experiencing slower and unreliable delivery times in Canada. We cannot take responsibility for Registered Articles sent to Canada due to the unreliability and lack of information made available by Canada Post.

DHL Economy (7-12 days)

This is similar to Registered Air Mail, but is slightly faster and can be tracked through DHL:
http://www.dhl.co.th/en/express/tracking.html

Also not available for Canadian Customers.

UPS Express (3-4 days)

Full online tracking available on UPS website:
https://www.ups.com/track